Returns & Exchanges
At Kelme, we want to ensure you have the right gear to perform at your best. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and footwear is inside the original shoe box.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing